Robert H. Miles


Robert H. Miles, Ph.D., President of the Boston based Corporate Transformation Resources, as well as Partner and Sr. Advisor, for the Dubai based Catalyst Solutions is a global thought and practice leader in the fields of corporate transformation and executive leadership.

He has served CEOs as the principal process architect in over 30 CEO-led corporate transformations. A summary of the major insights from his experiences, titled “Accelerating Corporate Transformations,” appeared as a feature article in the Jan/Feb 2010 issue of the Harvard Business Review, and was recently reprinted in the “Reinvention” issue of HBROnPoint.

Over the past two decades Bob has pioneered an Accelerated Corporate Transformation (ACT) methodology at such leading companies as Apple, Black & Veatch, Florida Rock, General Electric, IBM Global Services, National Semiconductor, Office Depot, PGA Tour, Rockwell International, Southern Company and Symantec, as well as a number of emerging high-tech companies.

ACT has been licensed to several global consulting firms. Miles also is the author of a series of books on corporate transformation and organizational effectiveness, including more recently Corporate Comeback, Leading Corporate Transformation: Blueprint for Business Renewal and BIG Ideas to BIG Results, with Michael Kanazawa (Financial Times Press). Frequently serving as a Process Architect to executive leaders as they plan, launch and refocus their corporate transformation efforts, Bob helps new CEOS “take charge” and sitting CEOs launch the next major phase in their organization.

A trademark of his approach has been the Rapid, High-engagement, All-employee Cascade, which launches the execution phase by quickly focusing everyone in the enterprise on a shared set of business performance and cultural stretch goals for breakthrough results.

On the Yale and Harvard Business School faculties for many years, Miles taught in the MBA, Doctoral and senior executive programs. At Harvard he was also Faculty Chairman of an innovative residential program, which helped CEOs and their teams plan corporate transformations. He is a cofounder of the Macro Organizational Behaviour Society, a convocation of elected global scholars held each year at Harvard Business School. Later, he was the Isaac Stiles Hopkins Distinguished University Professor and Dean of the Faculty at the Goizueta Business School at Emory University.

Bob served for over a decade as a faculty member at both the Stanford Executive Institute and at GE’s Crotonville Operations (where he redesigned and taught all of the executive-level change management modules). He also served on the Editorial Review Boards of Management Science and Administrative Science Quarterly, and on the Advisory Boards of the Organizational Effectiveness Division of The Conference Board and the U.S. Department of Energy. Galloway Consulting Group, a healthcare transformation advisory firm, which Miles cofounded and served as Chairman since 2003, was acquired by a “big data” firm, in 2014. Earlier in his career, Bob was an Operations Analyst at Ford Motor Company, a First Lieutenant (Armor) in the U.S. Army, Special Assistant to the Director of Research, Development and Engineering at U.S. Army Missile Command, and a Project Manager at the Advanced Research Projects Agency (ARPA) in the Office of the Secretary of Defence. Miles received a B.S. from the McIntire School of Commerce at the University of Virginia (where he served for two decades on the Advisory Board) and a Ph.D. in Business Administration from the Kenan-Flagler School at the University of North Carolina.